My effective hourly rate is blank or looks wrong

It needs logged hours and issued invoices, and it counts absorbed costs against you.

Troubleshooting · 2 min read

The effective hourly rate is what you have invoiced, minus expenses you absorbed, divided by the hours you logged. It stays blank until you log time — an unmeasured rate is not a rate of zero, and Stria will not print a number it cannot stand behind.

  • Blank: no hours logged in the period. Run the timer, or add time entries by hand.
  • Lower than expected: check for absorbed expenses, and for logged hours that were left billable when they should not have been.
  • Higher than expected: check for work you did and never logged. Unlogged hours make the rate read better than it was.

Open Business health — in your Stria workspace.

More on troubleshooting

Start your 14-day trial · All help articles · Email support